Welcome to Habit8

Habit8 ™ Privacy Policy

Habit8 respects the privacy of our customers and utilizes the most secure, industry-standard protocols to ensure the safety of personal data. Information gathered through our products is for the primary purpose of helping our customers create custom home management systems unique to their homes and for the secondary purpose of fine-tuning our products to ensure the best user experience possible.

Information Collection & Usage

Habit8 collects a variety of information about you including:

We use this information to customize your experience and create intelligent, custom solutions in the form of a proprietary home information and management system.

Security

Your privacy and security are extremely important to us. We use SSL (Secure Socket Layer) and other encryption technology such as AES 256 to protect your data where applicable. We are dedicated to safeguarding your personal data with the utmost care and state-of-the-art security measures.Our iOS and web applications utilize a unified API, hosted on a serverless architecture within Amazon Web Services (AWS), ensuring seamless and secure access. Authentication and authorization are managed through AWS Cognito, employing robust identity verification mechanisms. We leverage the inherent security and scalability of serverless technologies, coupled with AWS's commitment to using industry-standard encryption methods such as HTTPS for secure data transmission and Advanced Encryption Standard (AES) 256-bit encryption for data at rest, ensuring your data is protected against unauthorized access and threats. All communication and data storage are encrypted using these protocols, providing a secure environment for your information. We continuously monitor our systems for vulnerabilities and adhere to the latest security practices and updates to maintain the integrity and confidentiality of your information.

Contacts

Habit8 stores Contacts to allow our users to manage emails, phone numbers and other forms of contact information key to managing your team of service providers, vendors and home maintenance professionals. This information is contained securely on the user's phone and within the user’s Habit8 closed system. This information is not shared with any third parties without your consent.

Customer Support Data

Habit8 requires an email address upon account creation. We require this for your unique id within our systems. We will not use your contact information for anything other than providing customer support to you.

Links to Other Sites

Habit8 may contain links to other sites to help you find local vendors and service providers. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. We strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Habit8 does not serve users under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at support@habit8.com so we can delete your child’s access/data.

Information Sharing and Disclosure

Habit8 will not sell, share or rent your information to third parties without your consent, with the following exceptions: We will disclose your information if required for compliance with the law, such as to comply with require a court order, to address a fraud or security issue, subpoenas, regulation or legal request, as well as to protect the safety of any person, or to protect our own rights or property.Habit8 works with third-party service providers to provide functions and services to us, and the Habit8 service to you. These providers will receive limited information as is reasonably necessary to advance the goals of the Habit8 systems. If we are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be transferred as part of that transaction. In any of these events, you will be notified via email and/or a prominent notice on our website of any changes in ownership or uses of your information, as well as any choices you may have regarding your personal information. In the event that we need to share data and statistics about our users with third parties, including investors, all information will be aggregated and stripped of any and all personally identifiable information.

Deletion of Data

We respect your privacy and give you control over your personal information. If, at any point, you decide you would like us to delete your personal data, you have the right to request its removal from our systems.To initiate a request for data deletion, contact Habit8 at support@habit8.com.Please note, there are circumstances under which we might not be able to fully comply with your deletion request. These include situations where your data is necessary for:

In such cases, we will inform you of the reason(s) why your data cannot be deleted and any legal exceptions that apply. For all other data, once your request is processed, we will delete or anonymize your personal information from our records.We aim to complete requests for data deletion within 30 days, unless a longer period is required due to complex requests or legal requirements. Your privacy and trust are important to us, and we are committed to ensuring the secure and compliant management of your personal data.
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Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.